Testimonials

“Excellent, attentive care! We love MedHero. They treated my daughter's compound fingertip fracture with compassion and expertise. Grateful to the team here!”

Bayley F.

“Great service and the waiting time is not the long, friendly place.”

Alex B.

“I had a bad fall, and went to Med Hero to take care of my open cuts. Their staff greeted me with a caring manner. It was on a busy Sunday afternoon because of the San Clemente Ocean Festival, and there were some some people waiting to be treated. Everyone on the staff was extremely kind and professional. Jaklyn Khan was the physician that treated me. She is very professional and very clearly communicated the steps she was taking to treat my injury. Now, 1 1/2 weeks later, my wounded has healed. Thank you, Med Hero staff and Dr. Jaklyn Khan.”

Irene B.

“Absolutely great. Super qualified from the front office, to Josh who got us started and then to our PA Tala who was simply wonderful. One of the best medical professionals we've ever delt with. Here's hoping you never need to go somewhere for urgent care but if you do, go here!”

Scott K.

“The staff at the La Costa location is friendly and caring. The PA on duty was very thorough and knowledgeable. They came up with a diagnosis quickly and had a good plan for treatment. The wait was not too long and the office is clean. Highly recommend!”

Linda L.

“They are always super helpful here and take good care of our whole family! Lorraine at the front desk gets you checked in super quick and Tala always is super friendly and knowledgeable! I highly recommend this place to anyone that needs quick care for your body!”

Christopher S.

“This review has been on my todo list for over a month! Just want to praise this entire office and staff! Every time my daughter has been there, she has received wonderful treatment and such kindness! Dr. Doyle went over and above in providing compassionate care! My daughter (H.H.) has nothing but a sense of comfort going there. Thank you all for your assistance and grace. It's very much appreciated and great service like yours, is starting to become uncommon, sadly! Keep up your fabulous integrity!”

Jay H.

“First time to MedHero and I was so impressed!

Our daughter is a PA on the East Coast and when I told her issues I was having with my foot last Sunday, she recommended that I go to an urgent care facility that day that does x-rays on-site. She did a bit of research and told me MedHero San Clemente was the place.

I thought I'd be wasting most of a Sunday, but was able to book a 10:30am appointment online and watch my space in line. I showed up at 10:22am, finished checking in (had done 95% online in advance) had my vitals taken by 10:30am and was seen by the PA soon after.

In less than an hour, I had x-rays taken, fully assessed and prescription sent in. I was back to good as new within a few days! Jessica Pflibsen, PA-C and the technician (sorry - very nice, but forgot her name) who did my vitals, x-rays and started the appointment were both awesome!

Hopefully I won't have any urgent needs in the near future, but if I do I'll be glad to know MedHero is available to help!”

Miles B.

“Quick and Very Efficient, I was a first time patient there and it took around 15min to get seen. Very Clean Waiting room ! And great PA ‘s ! Would visit again for any procedure!”

Andrey M.

“Typical wait time, great experience! Sweetest and helpful receptionist, Val.”

Sarahi S.